Terms of Customization
At Awestruck, we take pride in offering personalized and customizable gifts that add a unique touch to your special occasions. To ensure a seamless experience, please read our customization terms carefully:
Customization Options
We offer or may offer various customization options, including personalized messages, engraving, monogramming, and custom packaging. These options may vary depending on the product.
The specific customization options available for each product will be displayed on the product page.
Customization Process
Upon selecting your customization preferences, please ensure that all details, such as names, dates, and messages, are entered correctly. Awestruck is not responsible for errors in the information provided by the customer.
Once an order is placed, customization requests cannot be modified or cancelled. Please review your order carefully before finalizing the purchase.
Customization Timelines
Customization may require additional processing time.
Standard delivery timelines will apply after the customization process is complete.
Non-Returnable Items
Customized products are made specifically for you and are, therefore, non- returnable and non-refundable.
Content Restrictions
We reserve the right to refuse customization requests that include offensive, inappropriate, or illegal content. Such orders may be cancelled at our discretion, and a full refund will be provided after deducting any bank/transaction charges.
